Frequenty Asked Questions

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General Usage

How do I create an account?

• Open the app and tap "Sign Up." Enter your email or phone number, create a username and password, and follow the prompts to complete registration.

How can I reset my password?

• On the login screen, tap "Forgot Password?" Enter your email or username and follow the instructions sent to reset your password.

How do I change my username?

• Go to Profile > Edit Profile, enter a new username, and save your changes.

How can I delete my account?

• Navigate to Settings > Account > Delete Account and follow the prompts to permanently delete your account.

How do I log out of the app?

• Go to Profile > Menu (☰) > Log Out.

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Profile Management

How do I edit my profile information?

• Go to Profile > Edit Profile to update your bio, profile picture, and contact details.

How can I make my profile private?

• Go to Settings > Privacy > Account Privacy and toggle the switch to make your account private.

How do I add a profile picture?

• Go to Profile > Edit Profile > Change Profile Photo to upload a new picture.

How can I link my social media accounts?

• Navigate to Settings > Account > Linked Accounts to connect your social media.

How do I update my bio?

• Go to Profile > Edit Profile and enter a new bio.

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Privacy & Security

How do I block someone?

• Visit their profile, tap the three dots (⋮) in the top right, and select "Block."

How can I report inappropriate content?

• Tap the three dots (⋮) on the post and select "Report." Follow the prompts.

How do I manage who can see my posts?

• Go to Settings > Privacy > Post Visibility to adjust post-sharing preferences.

How can I control who comments on my posts?

• Navigate to Settings > Privacy > Comments to set comment restrictions.

What should I do if my account is hacked?

• Change your password immediately, enable two-factor authentication, and report the issue to support.

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Posting Content

How do I create a new post?

• Tap the "+" icon, select your media, add a caption, and tap "Share."

How can I add hashtags to my post?

• In the caption field, type "#" followed by a keyword.

How do I tag people in my post?

• After selecting media, tap "Tag People" and select users to tag.

How can I edit a post after publishing it?

• Tap the three dots (⋮) on the post and select "Edit."

How do I delete a post?

• Tap the three dots (⋮) on the post and select "Delete."

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Messaging & Chat

How do I send a direct message?

• Go to the user’s profile, tap "Message", type your message, and send.

How can I create a group chat?

• Go to Inbox > " + " icon, select multiple users, and start the chat.

How do I delete a conversation?

• Swipe left on the conversation and tap "Delete."

Can I unsend a message?

• Yes, tap and hold the message, then select "Unsend."

How do I mute a conversation?

• Open the conversation, tap the "i" icon, and select "Mute."

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Community Guidelines

What are the community guidelines?

• Rules and standards to ensure a safe and positive environment.

How can I find the community guidelines?

• Go to Settings > Help > Community Guidelines.

What happens if I violate the community guidelines?

• Your content may be removed, and your account could be suspended or banned.

Can I appeal a content removal?

• Yes, follow the instructions in the removal notification.

How do I stay compliant with community guidelines?

• Review the guidelines regularly and ensure your content adheres to them.

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Connectivity Issues

Why can't I log in?

• Check your internet connection, verify credentials, and restart the app.

What should I do if the app crashes?

• Update the app, clear the cache, or reinstall it.